All Guild members sign up to adhere to our Code of Practice
For any questions regarding the Conciliation service please click here.
Applicants for Guild membership must undergo the Guild’s assessment process. This includes obtaining references from the applicant’s customers. Membership will only be granted upon successful completion of the assessment, which requires satisfactory references and fulfilment of all other membership criteria. All members are required to sign a commitment to adhere to our strict code of practice. Failure to comply with this code may result in expulsion from the Guild.
The Guild of Master Craftsmen Code of Practice
- Reach a satisfactory standard of workmanship
- All complaints brought to the Guilds attention must be dealt with by the member speedily and satisfactorily.
- Â Members should be aware of their legal obligations.
- Membership numbers should be given to the public when requested.
- Members should make subcontractors aware of their membership and the obligations placed upon them.
- Members to abide by agreed time table of work.
- Members to obtain written approval from customer before carrying out any variations.
- Members should ensure all remedial work is completed.
- Members to provide customer with a choice of material.
- Member to agree with the Independent Inspection when required by the Guild.
- Members should have fully paid Public and Employers Liability insurance.
- Members should allow their work to be inspected.
- Partnerships must adhere to the Companies Act 2006.
- All estimates and invoices must bear the VAT number(If registered)
- Any franchisor granted membership must have a signed undertaking that they will deal with any complaint.
- Once membership has ceased The Guild emblem or name may no longer be displayed. Written evidence confirming this will be required.
- The Council of Management reserves the right to expel members when their behaviour and or workmanship have fallen below the required standards. The member has the right of appeal.
For any questions regarding the Conciliation service please click here.
Please do call us if you have any questions on 0800 401010.
