Jacoby Rugs Ltd

The cleaning & repair of our kilim was excellent. It came back looking as good as new. We had forgotten how bright the colours were! An excellent job & we would highly recommend Jacoby rugs

The quality of the repair to our badly damaged Kachan rug is astounding. Although a large corner (50 cm x 80 cm) was completely destroyed by putrefaction, neither my wife, nor my son, nor myself were able to tell which corner was the one which had been repaired! Jacoby Rugs’s quotation was approximately half the price quoted by leading London specialists, so I was apprehensive as to the quality of the result. Having witnessed a return of our rug to the original in colour, drawing and texture, I can heartily recommend Michael Jacoby’s firm and suggest that anyone interested in a repair request the photographs of our rug “before and after”! And the work was completed a few days ahead of schedule.

I was very fortunate to find a beautiful Kashan tree of life rug c1900 in an auction and buy it very well. It was dirty and needed securing along one edge. I contacted Jacoby rugs and took it to the offices in Selkirk which is only 20 miles away. It was obvious that Michael knew exactly what he was talking about and I had absolute faith in him. As an antique dealer of 35 years I know how many so called experts there are so it was a delight to come across this company. I knew it was a good rug and couldn’t believe my luck in buying it! When Michael rolled it out on the floor it took my breath away. I still find myself, a bit of an old cynic, standing looking at it with a big grin on my face! The moral of this is, if you have something of quality always look after it by using the best professional people like Jacoby Rugs. Remember that we are only custodians of fine things and have a duty to care for them. ‘All was others,all will be others.’

Michael was very helpful in the advice he gave me about my two rugs. They were picked up and returned at a time suited to both. I am thrilled with how the rugs have been cleaned and repaired and would not hesitate to recommend Jacoby Rugs. Thank you to all who worked on my rugs too.

Highly personalised and professional service, very satisfied.

Jacoby Rugs have done wonders for my 20 year old Turkish rug.The washing has left as clean as new and very soft.They removed the damaged fringing and reworked it from the fabric of the rug.I am very pleased with all aspects of work.

So very glad we chose Jacoby Rugs Ltd to clean and repair our Indian wool rug. The item is about six years old and was starting to look a bit dull. Booking process was very simple. We were given two quotes – 1 for wool; 2nd for silk.
An appointment for collection was booked. When the representative of the company attended , he pointed out some minor damage in the one of the corners we hadn’t noticed. An email was sent quoting for this repair.
Throughout we were updated by email. An appointment to return was arranged and our rug was returned.
My wife and I are very happy to have our rug back, looking as good as new.
WE cannot recommend Jakoby Rugs Ltd. too highly. WE will go to them first in the future.

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Large Turkish Rug cleaned

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Deep clean and fringe repair of 2 rugs

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Rug Cleaning

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Repair of Vacuum cleaner and damage to silk on Kashmir rug.

They rated them as follows:

Keeping to Stated Timings – Poor
Quality of the Work – Good
Explanation of the Work – Good
Cleanliness and Tidiness – Good

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaned and fringes repaired

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning and re fringing of hall rug

They rated them as follows:

Keeping to Stated Timings – Good
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning and reviving Chinese rug

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning rug (very Dirty)

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaned and replaced edges of 2 rugs

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – No Description Given

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning and repair of two oriental rugs

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Repair edges and clean 2 antique carpets

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – 2 Large rugs cleaned. 1 Small rug cleaned and repair

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning of 2 Persian Rugs

They rated them as follows:

Keeping to Stated Timings – Good
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Renovated Chinese rug which was damaged in flood

They rated them as follows:

Keeping to Stated Timings – Good
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Repair and cleaning of oriental carpet

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Renovation and cleaning

They rated them as follows:

Keeping to Stated Timings – Excellent
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent

A previous customer had works carried out by this company and submitted a Feedback Form by post:

Brief Description of Work Done – Cleaning of two Persian Rugs

They rated them as follows:

Keeping to Stated Timings – Good
Quality of the Work – Excellent
Explanation of the Work – Excellent
Cleanliness and Tidiness – Excellent