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  • John Denton
    24 July 2023 at 8 AM

    Glow Heating and Plumbing replaced my 19-year-old gas boiler in a new location requiring a through the roof flue. Their proposal and quote itemised the parts and materials required, the labour cost to install and their overhead charges. None of the several other bidders would do this, only offering a bottom-line computer-generated total.
    They visited the site twice at the quotation stage to ensure they fully understood what was needed and were able provide the lowest reliable bid.
    The installation went without a hitch, taking two competent, polite, and neat craftsmen seven hours to complete, including the Benchmark and handover paperwork. The following day one of the Company proprietors visited site to inspect the workmanship and make sure we understood the boiler operation and to register with us the 10-year Warranty.
    Communication throughout the whole process was coordinate via their office receptionist.
    A truly professional performance from a young Company eager to follow the best business practices. I have no hesitation in recommending them.
    R J Denton (C.Eng.)

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer in
    8 August 2023 at 12 AM

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Replacing gas boiler, witch took from 8am to 4pm

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Additional Comments – Nothing put back in the bathroom after the gas meter

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

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