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  • Robin & Diane MacKenzie
    22/03/2020 at 9:46 pm

    We had our silk rug repaired and cleaned after being damaged by mice and the rug is now as good as new!

    Michael gave us a choice of three options to repair the damage, with appropriate costings and a detailed explanation of the pros and cons of each, most helpful and informative.

    A superb,high quality repair and we would have no hesitation in highly recommending Jacoby Rugs.

    Keeping to Stated Timings

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  • Noelle Carmalt
    26/02/2020 at 4:03 pm

    Thank you Michael for the excellent service we received from you. We had our Chinese rug cleaned and refurbished , you were helpful and polite throughout and the rug looks beautiful.
    Your explanation of the work involved in cleaning the carpet was fascinating and the quality is superb.

    Keeping to Stated Timings

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  • Lyn Bowen
    26/02/2020 at 12:13 pm

    The cleaning & repair of our kilim was excellent. It came back looking as good as new. We had forgotten how bright the colours were! An excellent job & we would highly recommend Jacoby rugs

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  • Donald Martin
    21/02/2020 at 4:28 pm

    Delighted with the work done – would definitely use them again.

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  • Robert Cox-Nicol
    17/02/2020 at 11:41 am

    The quality of the repair to our badly damaged Kachan rug is astounding. Although a large corner (50 cm x 80 cm) was completely destroyed by putrefaction, neither my wife, nor my son, nor myself were able to tell which corner was the one which had been repaired! Jacoby Rugs’s quotation was approximately half the price quoted by leading London specialists, so I was apprehensive as to the quality of the result. Having witnessed a return of our rug to the original in colour, drawing and texture, I can heartily recommend Michael Jacoby’s firm and suggest that anyone interested in a repair request the photographs of our rug “before and after”! And the work was completed a few days ahead of schedule.

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  • Joan Borland
    06/01/2020 at 2:31 pm

    I can’t thank Michael enough for cleaning the spill of red wine out of my rug. He was very honest about the difficulties of removal but when it came back it was perfect. Not only the cleaning but the texture was soft and the colours bright. Very helpful and easy to talk to.

    Keeping to Stated Timings

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  • Alastair Crawford
    24/11/2019 at 8:57 pm

    I was very fortunate to find a beautiful Kashan tree of life rug c1900 in an auction and buy it very well. It was dirty and needed securing along one edge. I contacted Jacoby rugs and took it to the offices in Selkirk which is only 20 miles away. It was obvious that Michael knew exactly what he was talking about and I had absolute faith in him. As an antique dealer of 35 years I know how many so called experts there are so it was a delight to come across this company. I knew it was a good rug and couldn’t believe my luck in buying it! When Michael rolled it out on the floor it took my breath away. I still find myself, a bit of an old cynic, standing looking at it with a big grin on my face! The moral of this is, if you have something of quality always look after it by using the best professional people like Jacoby Rugs. Remember that we are only custodians of fine things and have a duty to care for them. ‘All was others,all will be others.’

    Keeping to Stated Timings

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  • Claire Powner
    21/11/2019 at 10:41 am

    I’m sure most people who know that their rugs have definitely seen better days may be tempted to try and clean them at home and may be unsure about sending their precious rugs away, but I can assure you it is well worth the expense! I called Jacoby Rugs and got 3 beautiful rugs collected and professionally cleaned – one was so dirty I had long since rolled it up and stuck it in the back of the pantry out of sight and out of mind! I found Michael to be very knowledgable and friendly and the cleaning was amazing! The carpets really did look like new and were so soft to the touch and the colours so vibrant. They were collected and delivered at the appointed times so no waiting around either. I couldn’t be happier and I am in love with my rejuvenated rugs! Thank you.

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  • Maggie
    13/11/2019 at 1:51 pm

    Michael was very helpful in the advice he gave me about my two rugs. They were picked up and returned at a time suited to both. I am thrilled with how the rugs have been cleaned and repaired and would not hesitate to recommend Jacoby Rugs. Thank you to all who worked on my rugs too.

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  • Harriet Gore
    03/10/2019 at 4:51 pm

    I was devastated when I found that moths had damaged my Indian rug. The rug is old and is of great sentimental value. Michael from Jacoby Rugs was very patient in explaining what could be done to repair the damage, how much it was likely to cost and how to avoid further damage. He went out of his way to collect and return the rug at a convenient time. The rug has been so well repaired that I can’t see the the difference between what is original and new. I’m very pleased with the standard of work and would have no hesitation in recommending Jacobynrugs.

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  • Terence O'Connor
    03/10/2019 at 2:10 pm

    Highly personalised and professional service, very satisfied.

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  • Clive Bellamy
    02/10/2019 at 9:03 pm

    Had a very tired 100 year old Persian rug both cleaned and repaired. Jacoby Rugs were represented by Michael, a very helpful, friendly and professional person who was very reliable in his dealings with us and with his promises to both collect and deliver the rug. We were very pleased with both the finished job and the very reasonable cost. We can thoroughly recommend Jacoby Rugs. Hilary and Clive Bellamy.

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  • Marjie Richardson
    23/07/2019 at 7:06 pm

    Jacoby Rugs have done wonders for my 20 year old Turkish rug.The washing has left as clean as new and very soft.They removed the damaged fringing and reworked it from the fabric of the rug.I am very pleased with all aspects of work.

  • Margaret Turner
    06/05/2019 at 4:09 pm

    I had a 40-year-old Indian rug chewed by a visiting dog. Jacoby Rugs came to the house, examined the damage and told me what they would be able to do. They warned me that it would not be possible to restore the rug completely without my spending a lot of money and advised me to have a repair done instead, explaining what they would do. They returned the rug promptly, very well repaired exactly as they had described and I am delighted with the result.

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  • Dr Alun Miles Thomas
    12/12/2018 at 12:20 am

    So very glad we chose Jacoby Rugs Ltd to clean and repair our Indian wool rug. The item is about six years old and was starting to look a bit dull. Booking process was very simple. We were given two quotes – 1 for wool; 2nd for silk.
    An appointment for collection was booked. When the representative of the company attended , he pointed out some minor damage in the one of the corners we hadn’t noticed. An email was sent quoting for this repair.
    Throughout we were updated by email. An appointment to return was arranged and our rug was returned.
    My wife and I are very happy to have our rug back, looking as good as new.
    WE cannot recommend Jakoby Rugs Ltd. too highly. WE will go to them first in the future.

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  • Previous Customer Feedback
    03/04/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning of 3 Chinese rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/04/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Large Turkish Rug cleaned

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/03/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaned and restored Chinese rug

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/03/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Deep clean and fringe repair of 2 rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    17/02/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Persian Rug Cleaned

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/02/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Rug Cleaning

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    14/12/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – 50yr Old Chinese rug cleaned and fringe replaced

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/12/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Repair of Vacuum cleaner and damage to silk on Kashmir rug.

    They rated them as follows:

    Keeping to Stated Timings – Poor
    Quality of the Work – Good
    Explanation of the Work – Good
    Cleanliness and Tidiness – Good

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/12/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Clean & Repair persion rug

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    06/10/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaned and fringes repaired

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    02/10/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Carpets Cleaned and repaired

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    02/10/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning and re fringing of hall rug

    They rated them as follows:

    Keeping to Stated Timings – Good
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    02/10/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Repair end and general attention

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    23/09/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning and reviving Chinese rug

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/09/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Made new fringes and mice damage

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/06/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning rug (very Dirty)

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaned and repaired persian rug

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaned and replaced edges of 2 rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning and restoring carpet

    They rated them as follows:

    Keeping to Stated Timings – Good
    Quality of the Work – Good
    Explanation of the Work – Good
    Cleanliness and Tidiness – Good

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – No Description Given

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – No Description Given

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning and repair of two oriental rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – 2 x hand made chinese rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Repair edges and clean 2 antique carpets

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaned and repaired two rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – 2 Large rugs cleaned. 1 Small rug cleaned and repair

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    13/02/2002 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Rug repair and cleaning

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/09/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning of 2 Persian Rugs

    They rated them as follows:

    Keeping to Stated Timings – Good
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    10/04/2019 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Chinese carpet cleaned

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/11/2017 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Renovated Chinese rug which was damaged in flood

    They rated them as follows:

    Keeping to Stated Timings – Good
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/12/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Gabbeh rug repaired and cleaned

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/09/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Repair and cleaning of oriental carpet

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    28/02/2019 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Rug cleaning and minor repairs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/02/2019 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Renovation and cleaning

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/04/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Specialist cleaning of Turkish Rugs

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    01/07/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – Cleaning of two Persian Rugs

    They rated them as follows:

    Keeping to Stated Timings – Good
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

  • Previous Customer Feedback
    14/05/2018 at 12:00 am

    A previous customer had works carried out by this company and submitted a Feedback Form by post:

    Brief Description of Work Done – cleaning and repairs to Kerman Carpet 22’x15′

    They rated them as follows:

    Keeping to Stated Timings – Excellent
    Quality of the Work – Excellent
    Explanation of the Work – Excellent
    Cleanliness and Tidiness – Excellent

    Keeping to Stated Timings

    Quality of the Work

    Explanation of the Work

    Cleanliness and Tidiness

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