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All of our folding sliding doors are supplied with a life long 25 year no quibble guarantee. Our products are manufactured with pride and care, but on the extremely rare occasion that a problem arises we ensure that it is rectified with as little inconvenience and hassle to the Customer as possible.
Rudy Carroll
27/07/2023 at 2:26 pmFolding Sliding Doors fitted a bifold door in September 2022. It broke shortly after. It is now nearly August 2023 and the door isn’t fixed. They have sent engineers 7 times in the intervening year and each time the engineers have arrived to find the wrong spare part delivered. Every single time. Their customer service is appalling. We have had an insecure door for nearly a year and they clearly do not care enough to ensure the right part is sent. They are beyond awful when something goes wrong.